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WH-CH720N Wireless Headphones
1. Prices indicated refer to Suggested Retail Price and may change from time to time without prior notice.
PWP Promotions
- Overview
- SSO Payday Carnival June 2025
- features
- specifications
- Reviews
- Support
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
-
SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
-
Features
More music, less background
With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music.
Listen smarter
The Integrated Processor V1 helps to eliminate external sound, with a low processing delay to make the Noise Cancelling more effective than ever.
More natural ambient sound
In Ambient Sound mode, the WH-CH720N headphones capture more of the ambient sound around you thanks to the feedforward and feedback mics, so you can enjoy a natural listening experience while staying connected to your environment. Plus, the Sony | Headphones Connect app allows you to adjust the ambient sound in 20 levels, or use the Focus on Voice setting to chat without removing your headphones.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. It even recognises locations that you frequently visit, such as your workplace, the gym, or a favourite café, and switches the sound modes that suit the situation.
Lightweight wireless Noise Cancelling
The WH-CH720N headphones weigh just 192g, our lightest overhead wireless headphones with Noise Cancelling yet, for incredible comfort without compromising on technology.
More comfort, more music
The WH-CH720N headphones include soft, oval-shaped earpads so you’ll never need to take a break from your favourite music. Comfortable synthetic leather and urethane materials combine with optimum ear pad structure and dimensions for exceptional wearability.
Select the colour that suits your style
The sleek design is available in black, blue, and white, giving you the option to match the headphones to your style.
Stay powered up
With up to 35 hours of battery life, you’ll have enough power to keep listening all day and into the night. And if you need to top up in a hurry, a 3-minute quick charge will give you up to 60 minutes extra play time. Battery life is up to 50 hours with Noise Cancelling off.
Experience a better-balanced sound
Our Integrated Processor V1 provides an authentic listening experience by reproducing the detail in your music with minimal distortion. The sound tuning is intentionally designed to be well-balanced from low to high frequencies, with natural and clear vocals.
Keeping your authentic sound
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Your sound, just how you like it
Tailor sound to your personal preference. Choose from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own using the equalizer feature on the Sony│Headphones Connect app.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
Beamforming microphones for clearer calls
Beamforming microphones with Precise Voice Pickup technology are smartly positioned to pick up your voice more clearly and accurately, in a range of environments.[1] Feedforward mic [2] Mic for call
Keep the wind quiet
A newly developed Wind Noise Reduction Structure around the mic reduces background noise, and keeps your conversations and music clear and uninterrupted.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Control at your fingertips
Conveniently located buttons help you play, stop, or skip through tracks and adjust the volume. You can even take calls and trigger the voice assistant with a touch.
Control with your voice
Get hands-free help – Just say “Ok Google" or “Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more.
Find your headphones with Fast Pair
In one tap, the WH-CH720N enables quick, effortless Bluetooth pairing with your Android devices. You can even check to see where you last placed it.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 and 11 devices when pairing mode is selected.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.
Sustainability in mind
Our products are not only designed to be stylish, but with the environment in mind. Recycled plastic is used in the WH-CH720N headphones. Also, no plastic is included in the individual packaging. These headphones reflect Sony’s commitment to reducing the environmental impact of our products and practices.
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Specifications
Size & Weight
WeightApprox. 192 g
General Features
Headphone TypeClosed
Driver UnitDynamic, 30 mm
Impedance (Ohm)325 ohms (1 kHz) (when connecting via the headphone cable with the unit turned on) , 31 ohms (1 kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response7 Hz - 20 000 Hz (JEITA)
Frequency Response (Active Operation)7 Hz - 20 000 Hz (JEITA)
Frequency Response(Bluetooth® Communication)20 Hz - 20 000 Hz (Sampling frequency 44.1 kHz)
Sensitivities (dB/mW)108 dB / mW (when connecting via the headphone cable with the unit turned on) , 99 dB / mW (when connecting via the headphone cable with the unit turned off)
Volume ControlYes
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2 m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEEYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 35 hrs (NC ON) , Max. 50 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 35 hrs (NC ON) , Max. 40 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version 5.2
Effective RangeApprox. 10 m
Frequency Range2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Ambient Sound ModeYes
-
-
Support
- Overview
- SSO Payday Carnival June 2025
- features
- specifications
- Reviews
- Support
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
-
SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
-
Features
More music, less background
With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music.
Listen smarter
The Integrated Processor V1 helps to eliminate external sound, with a low processing delay to make the Noise Cancelling more effective than ever.
More natural ambient sound
In Ambient Sound mode, the WH-CH720N headphones capture more of the ambient sound around you thanks to the feedforward and feedback mics, so you can enjoy a natural listening experience while staying connected to your environment. Plus, the Sony | Headphones Connect app allows you to adjust the ambient sound in 20 levels, or use the Focus on Voice setting to chat without removing your headphones.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. It even recognises locations that you frequently visit, such as your workplace, the gym, or a favourite café, and switches the sound modes that suit the situation.
Lightweight wireless Noise Cancelling
The WH-CH720N headphones weigh just 192g, our lightest overhead wireless headphones with Noise Cancelling yet, for incredible comfort without compromising on technology.
More comfort, more music
The WH-CH720N headphones include soft, oval-shaped earpads so you’ll never need to take a break from your favourite music. Comfortable synthetic leather and urethane materials combine with optimum ear pad structure and dimensions for exceptional wearability.
Select the colour that suits your style
The sleek design is available in black, blue, and white, giving you the option to match the headphones to your style.
Stay powered up
With up to 35 hours of battery life, you’ll have enough power to keep listening all day and into the night. And if you need to top up in a hurry, a 3-minute quick charge will give you up to 60 minutes extra play time. Battery life is up to 50 hours with Noise Cancelling off.
Experience a better-balanced sound
Our Integrated Processor V1 provides an authentic listening experience by reproducing the detail in your music with minimal distortion. The sound tuning is intentionally designed to be well-balanced from low to high frequencies, with natural and clear vocals.
Keeping your authentic sound
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Your sound, just how you like it
Tailor sound to your personal preference. Choose from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own using the equalizer feature on the Sony│Headphones Connect app.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
Beamforming microphones for clearer calls
Beamforming microphones with Precise Voice Pickup technology are smartly positioned to pick up your voice more clearly and accurately, in a range of environments.[1] Feedforward mic [2] Mic for call
Keep the wind quiet
A newly developed Wind Noise Reduction Structure around the mic reduces background noise, and keeps your conversations and music clear and uninterrupted.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Control at your fingertips
Conveniently located buttons help you play, stop, or skip through tracks and adjust the volume. You can even take calls and trigger the voice assistant with a touch.
Control with your voice
Get hands-free help – Just say “Ok Google" or “Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more.
Find your headphones with Fast Pair
In one tap, the WH-CH720N enables quick, effortless Bluetooth pairing with your Android devices. You can even check to see where you last placed it.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 and 11 devices when pairing mode is selected.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.
Sustainability in mind
Our products are not only designed to be stylish, but with the environment in mind. Recycled plastic is used in the WH-CH720N headphones. Also, no plastic is included in the individual packaging. These headphones reflect Sony’s commitment to reducing the environmental impact of our products and practices.
-
Specifications
Size & Weight
WeightApprox. 192 g
General Features
Headphone TypeClosed
Driver UnitDynamic, 30 mm
Impedance (Ohm)325 ohms (1 kHz) (when connecting via the headphone cable with the unit turned on) , 31 ohms (1 kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response7 Hz - 20 000 Hz (JEITA)
Frequency Response (Active Operation)7 Hz - 20 000 Hz (JEITA)
Frequency Response(Bluetooth® Communication)20 Hz - 20 000 Hz (Sampling frequency 44.1 kHz)
Sensitivities (dB/mW)108 dB / mW (when connecting via the headphone cable with the unit turned on) , 99 dB / mW (when connecting via the headphone cable with the unit turned off)
Volume ControlYes
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2 m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEEYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 35 hrs (NC ON) , Max. 50 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 35 hrs (NC ON) , Max. 40 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version 5.2
Effective RangeApprox. 10 m
Frequency Range2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Ambient Sound ModeYes
-
-
Support
- Overview
- SSO Payday Carnival June 2025
- features
- specifications
- Reviews
- Support
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
-
SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
-
Features
More music, less background
With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music.
Listen smarter
The Integrated Processor V1 helps to eliminate external sound, with a low processing delay to make the Noise Cancelling more effective than ever.
More natural ambient sound
In Ambient Sound mode, the WH-CH720N headphones capture more of the ambient sound around you thanks to the feedforward and feedback mics, so you can enjoy a natural listening experience while staying connected to your environment. Plus, the Sony | Headphones Connect app allows you to adjust the ambient sound in 20 levels, or use the Focus on Voice setting to chat without removing your headphones.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. It even recognises locations that you frequently visit, such as your workplace, the gym, or a favourite café, and switches the sound modes that suit the situation.
Lightweight wireless Noise Cancelling
The WH-CH720N headphones weigh just 192g, our lightest overhead wireless headphones with Noise Cancelling yet, for incredible comfort without compromising on technology.
More comfort, more music
The WH-CH720N headphones include soft, oval-shaped earpads so you’ll never need to take a break from your favourite music. Comfortable synthetic leather and urethane materials combine with optimum ear pad structure and dimensions for exceptional wearability.
Select the colour that suits your style
The sleek design is available in black, blue, and white, giving you the option to match the headphones to your style.
Stay powered up
With up to 35 hours of battery life, you’ll have enough power to keep listening all day and into the night. And if you need to top up in a hurry, a 3-minute quick charge will give you up to 60 minutes extra play time. Battery life is up to 50 hours with Noise Cancelling off.
Experience a better-balanced sound
Our Integrated Processor V1 provides an authentic listening experience by reproducing the detail in your music with minimal distortion. The sound tuning is intentionally designed to be well-balanced from low to high frequencies, with natural and clear vocals.
Keeping your authentic sound
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Your sound, just how you like it
Tailor sound to your personal preference. Choose from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own using the equalizer feature on the Sony│Headphones Connect app.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
Beamforming microphones for clearer calls
Beamforming microphones with Precise Voice Pickup technology are smartly positioned to pick up your voice more clearly and accurately, in a range of environments.[1] Feedforward mic [2] Mic for call
Keep the wind quiet
A newly developed Wind Noise Reduction Structure around the mic reduces background noise, and keeps your conversations and music clear and uninterrupted.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Control at your fingertips
Conveniently located buttons help you play, stop, or skip through tracks and adjust the volume. You can even take calls and trigger the voice assistant with a touch.
Control with your voice
Get hands-free help – Just say “Ok Google" or “Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more.
Find your headphones with Fast Pair
In one tap, the WH-CH720N enables quick, effortless Bluetooth pairing with your Android devices. You can even check to see where you last placed it.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 and 11 devices when pairing mode is selected.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.
Sustainability in mind
Our products are not only designed to be stylish, but with the environment in mind. Recycled plastic is used in the WH-CH720N headphones. Also, no plastic is included in the individual packaging. These headphones reflect Sony’s commitment to reducing the environmental impact of our products and practices.
-
Specifications
Size & Weight
WeightApprox. 192 g
General Features
Headphone TypeClosed
Driver UnitDynamic, 30 mm
Impedance (Ohm)325 ohms (1 kHz) (when connecting via the headphone cable with the unit turned on) , 31 ohms (1 kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response7 Hz - 20 000 Hz (JEITA)
Frequency Response (Active Operation)7 Hz - 20 000 Hz (JEITA)
Frequency Response(Bluetooth® Communication)20 Hz - 20 000 Hz (Sampling frequency 44.1 kHz)
Sensitivities (dB/mW)108 dB / mW (when connecting via the headphone cable with the unit turned on) , 99 dB / mW (when connecting via the headphone cable with the unit turned off)
Volume ControlYes
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2 m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEEYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 35 hrs (NC ON) , Max. 50 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 35 hrs (NC ON) , Max. 40 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version 5.2
Effective RangeApprox. 10 m
Frequency Range2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Ambient Sound ModeYes
-
-
Support
- Overview
- SSO Payday Carnival June 2025
- Reviews
- Support
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
-
SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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Support
-
Overview
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
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SSO Payday Carnival June 2025
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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features
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Features
More music, less background
With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music.
Listen smarter
The Integrated Processor V1 helps to eliminate external sound, with a low processing delay to make the Noise Cancelling more effective than ever.
More natural ambient sound
In Ambient Sound mode, the WH-CH720N headphones capture more of the ambient sound around you thanks to the feedforward and feedback mics, so you can enjoy a natural listening experience while staying connected to your environment. Plus, the Sony | Headphones Connect app allows you to adjust the ambient sound in 20 levels, or use the Focus on Voice setting to chat without removing your headphones.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. It even recognises locations that you frequently visit, such as your workplace, the gym, or a favourite café, and switches the sound modes that suit the situation.
Lightweight wireless Noise Cancelling
The WH-CH720N headphones weigh just 192g, our lightest overhead wireless headphones with Noise Cancelling yet, for incredible comfort without compromising on technology.
More comfort, more music
The WH-CH720N headphones include soft, oval-shaped earpads so you’ll never need to take a break from your favourite music. Comfortable synthetic leather and urethane materials combine with optimum ear pad structure and dimensions for exceptional wearability.
Select the colour that suits your style
The sleek design is available in black, blue, and white, giving you the option to match the headphones to your style.
Stay powered up
With up to 35 hours of battery life, you’ll have enough power to keep listening all day and into the night. And if you need to top up in a hurry, a 3-minute quick charge will give you up to 60 minutes extra play time. Battery life is up to 50 hours with Noise Cancelling off.
Experience a better-balanced sound
Our Integrated Processor V1 provides an authentic listening experience by reproducing the detail in your music with minimal distortion. The sound tuning is intentionally designed to be well-balanced from low to high frequencies, with natural and clear vocals.
Keeping your authentic sound
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Your sound, just how you like it
Tailor sound to your personal preference. Choose from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own using the equalizer feature on the Sony│Headphones Connect app.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
Beamforming microphones for clearer calls
Beamforming microphones with Precise Voice Pickup technology are smartly positioned to pick up your voice more clearly and accurately, in a range of environments.[1] Feedforward mic [2] Mic for call
Keep the wind quiet
A newly developed Wind Noise Reduction Structure around the mic reduces background noise, and keeps your conversations and music clear and uninterrupted.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Control at your fingertips
Conveniently located buttons help you play, stop, or skip through tracks and adjust the volume. You can even take calls and trigger the voice assistant with a touch.
Control with your voice
Get hands-free help – Just say “Ok Google" or “Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more.
Find your headphones with Fast Pair
In one tap, the WH-CH720N enables quick, effortless Bluetooth pairing with your Android devices. You can even check to see where you last placed it.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 and 11 devices when pairing mode is selected.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.
Sustainability in mind
Our products are not only designed to be stylish, but with the environment in mind. Recycled plastic is used in the WH-CH720N headphones. Also, no plastic is included in the individual packaging. These headphones reflect Sony’s commitment to reducing the environmental impact of our products and practices.
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specifications
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Specifications
Size & Weight
WeightApprox. 192 g
General Features
Headphone TypeClosed
Driver UnitDynamic, 30 mm
Impedance (Ohm)325 ohms (1 kHz) (when connecting via the headphone cable with the unit turned on) , 31 ohms (1 kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response7 Hz - 20 000 Hz (JEITA)
Frequency Response (Active Operation)7 Hz - 20 000 Hz (JEITA)
Frequency Response(Bluetooth® Communication)20 Hz - 20 000 Hz (Sampling frequency 44.1 kHz)
Sensitivities (dB/mW)108 dB / mW (when connecting via the headphone cable with the unit turned on) , 99 dB / mW (when connecting via the headphone cable with the unit turned off)
Volume ControlYes
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2 m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEEYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 35 hrs (NC ON) , Max. 50 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 35 hrs (NC ON) , Max. 40 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version 5.2
Effective RangeApprox. 10 m
Frequency Range2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Ambient Sound ModeYes
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Reviews
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Reviews
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Support
-
Support
-
-
Overview
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
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SSO Payday Carnival June 2025
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
-
-
features
-
Features
More music, less background
With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music.
Listen smarter
The Integrated Processor V1 helps to eliminate external sound, with a low processing delay to make the Noise Cancelling more effective than ever.
More natural ambient sound
In Ambient Sound mode, the WH-CH720N headphones capture more of the ambient sound around you thanks to the feedforward and feedback mics, so you can enjoy a natural listening experience while staying connected to your environment. Plus, the Sony | Headphones Connect app allows you to adjust the ambient sound in 20 levels, or use the Focus on Voice setting to chat without removing your headphones.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. It even recognises locations that you frequently visit, such as your workplace, the gym, or a favourite café, and switches the sound modes that suit the situation.
Lightweight wireless Noise Cancelling
The WH-CH720N headphones weigh just 192g, our lightest overhead wireless headphones with Noise Cancelling yet, for incredible comfort without compromising on technology.
More comfort, more music
The WH-CH720N headphones include soft, oval-shaped earpads so you’ll never need to take a break from your favourite music. Comfortable synthetic leather and urethane materials combine with optimum ear pad structure and dimensions for exceptional wearability.
Select the colour that suits your style
The sleek design is available in black, blue, and white, giving you the option to match the headphones to your style.
Stay powered up
With up to 35 hours of battery life, you’ll have enough power to keep listening all day and into the night. And if you need to top up in a hurry, a 3-minute quick charge will give you up to 60 minutes extra play time. Battery life is up to 50 hours with Noise Cancelling off.
Experience a better-balanced sound
Our Integrated Processor V1 provides an authentic listening experience by reproducing the detail in your music with minimal distortion. The sound tuning is intentionally designed to be well-balanced from low to high frequencies, with natural and clear vocals.
Keeping your authentic sound
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Your sound, just how you like it
Tailor sound to your personal preference. Choose from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own using the equalizer feature on the Sony│Headphones Connect app.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
Beamforming microphones for clearer calls
Beamforming microphones with Precise Voice Pickup technology are smartly positioned to pick up your voice more clearly and accurately, in a range of environments.[1] Feedforward mic [2] Mic for call
Keep the wind quiet
A newly developed Wind Noise Reduction Structure around the mic reduces background noise, and keeps your conversations and music clear and uninterrupted.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Control at your fingertips
Conveniently located buttons help you play, stop, or skip through tracks and adjust the volume. You can even take calls and trigger the voice assistant with a touch.
Control with your voice
Get hands-free help – Just say “Ok Google" or “Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more.
Find your headphones with Fast Pair
In one tap, the WH-CH720N enables quick, effortless Bluetooth pairing with your Android devices. You can even check to see where you last placed it.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 and 11 devices when pairing mode is selected.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.
Sustainability in mind
Our products are not only designed to be stylish, but with the environment in mind. Recycled plastic is used in the WH-CH720N headphones. Also, no plastic is included in the individual packaging. These headphones reflect Sony’s commitment to reducing the environmental impact of our products and practices.
-
-
specifications
-
Specifications
Size & Weight
WeightApprox. 192 g
General Features
Headphone TypeClosed
Driver UnitDynamic, 30 mm
Impedance (Ohm)325 ohms (1 kHz) (when connecting via the headphone cable with the unit turned on) , 31 ohms (1 kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response7 Hz - 20 000 Hz (JEITA)
Frequency Response (Active Operation)7 Hz - 20 000 Hz (JEITA)
Frequency Response(Bluetooth® Communication)20 Hz - 20 000 Hz (Sampling frequency 44.1 kHz)
Sensitivities (dB/mW)108 dB / mW (when connecting via the headphone cable with the unit turned on) , 99 dB / mW (when connecting via the headphone cable with the unit turned off)
Volume ControlYes
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2 m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEEYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 35 hrs (NC ON) , Max. 50 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 35 hrs (NC ON) , Max. 40 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version 5.2
Effective RangeApprox. 10 m
Frequency Range2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Ambient Sound ModeYes
-
-
Reviews
-
Reviews
-
-
Support
-
Support
-
-
Overview
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
-
-
SSO Payday Carnival June 2025
-
SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
-
-
features
-
Features
More music, less background
With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music.
Listen smarter
The Integrated Processor V1 helps to eliminate external sound, with a low processing delay to make the Noise Cancelling more effective than ever.
More natural ambient sound
In Ambient Sound mode, the WH-CH720N headphones capture more of the ambient sound around you thanks to the feedforward and feedback mics, so you can enjoy a natural listening experience while staying connected to your environment. Plus, the Sony | Headphones Connect app allows you to adjust the ambient sound in 20 levels, or use the Focus on Voice setting to chat without removing your headphones.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. It even recognises locations that you frequently visit, such as your workplace, the gym, or a favourite café, and switches the sound modes that suit the situation.
Lightweight wireless Noise Cancelling
The WH-CH720N headphones weigh just 192g, our lightest overhead wireless headphones with Noise Cancelling yet, for incredible comfort without compromising on technology.
More comfort, more music
The WH-CH720N headphones include soft, oval-shaped earpads so you’ll never need to take a break from your favourite music. Comfortable synthetic leather and urethane materials combine with optimum ear pad structure and dimensions for exceptional wearability.
Select the colour that suits your style
The sleek design is available in black, blue, and white, giving you the option to match the headphones to your style.
Stay powered up
With up to 35 hours of battery life, you’ll have enough power to keep listening all day and into the night. And if you need to top up in a hurry, a 3-minute quick charge will give you up to 60 minutes extra play time. Battery life is up to 50 hours with Noise Cancelling off.
Experience a better-balanced sound
Our Integrated Processor V1 provides an authentic listening experience by reproducing the detail in your music with minimal distortion. The sound tuning is intentionally designed to be well-balanced from low to high frequencies, with natural and clear vocals.
Keeping your authentic sound
When an original music source is compressed, it loses the high-frequency elements that add detail and richness to a track. Our Digital Sound Enhancement Engine (DSEE) faithfully restores these to produce high-quality sound that’s closer to the original recording.
Your sound, just how you like it
Tailor sound to your personal preference. Choose from a variety of pre-sets to match sound quality with the genre of music you're listening to. Or create and save your own using the equalizer feature on the Sony│Headphones Connect app.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
Beamforming microphones for clearer calls
Beamforming microphones with Precise Voice Pickup technology are smartly positioned to pick up your voice more clearly and accurately, in a range of environments.[1] Feedforward mic [2] Mic for call
Keep the wind quiet
A newly developed Wind Noise Reduction Structure around the mic reduces background noise, and keeps your conversations and music clear and uninterrupted.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
Control at your fingertips
Conveniently located buttons help you play, stop, or skip through tracks and adjust the volume. You can even take calls and trigger the voice assistant with a touch.
Control with your voice
Get hands-free help – Just say “Ok Google" or “Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more.
Find your headphones with Fast Pair
In one tap, the WH-CH720N enables quick, effortless Bluetooth pairing with your Android devices. You can even check to see where you last placed it.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 10 and 11 devices when pairing mode is selected.
Aiming to achieve a zero environmental footprint
Inspired by the beauty of the world, Sony is doing its part to help preserve the Earth, while still allowing creators to produce even more beautiful and creative imagery. With a goal of achieving a zero environmental footprint across the entire Sony Group by the year 2050, we are accelerating numerous green initiatives.
Sustainability in mind
Our products are not only designed to be stylish, but with the environment in mind. Recycled plastic is used in the WH-CH720N headphones. Also, no plastic is included in the individual packaging. These headphones reflect Sony’s commitment to reducing the environmental impact of our products and practices.
-
-
specifications
-
Specifications
Size & Weight
WeightApprox. 192 g
General Features
Headphone TypeClosed
Driver UnitDynamic, 30 mm
Impedance (Ohm)325 ohms (1 kHz) (when connecting via the headphone cable with the unit turned on) , 31 ohms (1 kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response7 Hz - 20 000 Hz (JEITA)
Frequency Response (Active Operation)7 Hz - 20 000 Hz (JEITA)
Frequency Response(Bluetooth® Communication)20 Hz - 20 000 Hz (Sampling frequency 44.1 kHz)
Sensitivities (dB/mW)108 dB / mW (when connecting via the headphone cable with the unit turned on) , 99 dB / mW (when connecting via the headphone cable with the unit turned off)
Volume ControlYes
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2 m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEEYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 35 hrs (NC ON) , Max. 50 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 35 hrs (NC ON) , Max. 40 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version 5.2
Effective RangeApprox. 10 m
Frequency Range2.4 GHz band (2.400 0 GHz - 2.483 5 GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Ambient Sound ModeYes
-
-
Reviews
-
Reviews
-
-
Support
-
Support
-
-
Overview
-
Overview
Tune the world out
Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Stays comfortable, however long you listen
Whether you’re working from home or relaxing with your favourite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable, and with up to 35 hours2 battery life, you can wear them for longer without needing a break.
Sound like the artists intended
Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
Improved technology, better calls
Precise Voice Pickup technology, a beamforming mic, and Wind Noise Reduction Structure will give you a clear and natural conversation throughout the call.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
FEATURES
Noise Cancelling with Dual Noise Sensor technology and the Integrated Processor V1.
Super comfortable lightweight design.
All-day listening with up to 35 hours of battery life.
DSEE™ restores high frequency sound and fine fade-out sound lost in compression.
Easy and clear hands-free calling and voice assistant with wake word.
-
-
SSO Payday Carnival June 2025
-
SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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