See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
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WH-1000XM5 Wireless Noise Cancelling Headphones
Model: WH-1000XM5
RM 1,499.00RM 1,799.00
1
1. Prices indicated refer to Suggested Retail Price and may change from time to time without prior notice.
PWP Promotions
- Overview
- SSO Payday Carnival June 2025
- features
- specifications
- Reviews
- Support
-
Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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Features
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
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Specifications
Size & Weight
WEIGHTApprox. 250g
General Features
HEADPHONE TYPEClosed, dynamic
DRIVER UNIT30mm
MAGNETNeodymium
IMPEDANCE (OHM)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
FREQUENCY RESPONSE4 Hz - 40,000 Hz (JEITA)
FREQUENCY RESPONSE (ACTIVE OPERATION)4 Hz - 40,000 Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
SENSITIVITIES (DB/MW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
VOLUME CONTROLTouch Sensor
CORD TYPESingle-sided (detachable)
CORD LENGTHapprox. 1.2m
PLUGGold-plated L-shaped stereo mini plug
INPUT(S)Stereo Mini Jack
WEARING STYLEOver Ear
DSEE ExtremeYes
PASSIVE OPERATIONYes
AMBIENT SOUND MODEYes
Battery
BATTERY CHARGE TIMEApprox. 3.5 hrs
BATTERY CHARGE METHODUSB
BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
BLUETOOTH® VERSIONBluetooth Specification Version5.2
EFFECTIVE RANGE10m
FREQUENCY RANGE2.4GHz band (2.4000GHz-2.4835GHz)
PROFILEA2DP, AVRCP, HFP, HSP
SUPPORTED AUDIO FORMAT(S)SBC, AAC, LDAC
SUPPORTED CONTENT PROTECTIONSCMS-T
Noise Cancelling
PERSONAL NC OPTIMIZERAuto NC Optimizer
ATMOSPHERIC PRESSURE OPTIMIZINGYes
AMBIENT SOUND MODEYes
QUICK ATTENTIONYes
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Support
- Overview
- SSO Payday Carnival June 2025
- features
- specifications
- Reviews
- Support
-
Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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Features
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
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Specifications
Size & Weight
WEIGHTApprox. 250g
General Features
HEADPHONE TYPEClosed, dynamic
DRIVER UNIT30mm
MAGNETNeodymium
IMPEDANCE (OHM)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
FREQUENCY RESPONSE4 Hz - 40,000 Hz (JEITA)
FREQUENCY RESPONSE (ACTIVE OPERATION)4 Hz - 40,000 Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
SENSITIVITIES (DB/MW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
VOLUME CONTROLTouch Sensor
CORD TYPESingle-sided (detachable)
CORD LENGTHapprox. 1.2m
PLUGGold-plated L-shaped stereo mini plug
INPUT(S)Stereo Mini Jack
WEARING STYLEOver Ear
DSEE ExtremeYes
PASSIVE OPERATIONYes
AMBIENT SOUND MODEYes
Battery
BATTERY CHARGE TIMEApprox. 3.5 hrs
BATTERY CHARGE METHODUSB
BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
BLUETOOTH® VERSIONBluetooth Specification Version5.2
EFFECTIVE RANGE10m
FREQUENCY RANGE2.4GHz band (2.4000GHz-2.4835GHz)
PROFILEA2DP, AVRCP, HFP, HSP
SUPPORTED AUDIO FORMAT(S)SBC, AAC, LDAC
SUPPORTED CONTENT PROTECTIONSCMS-T
Noise Cancelling
PERSONAL NC OPTIMIZERAuto NC Optimizer
ATMOSPHERIC PRESSURE OPTIMIZINGYes
AMBIENT SOUND MODEYes
QUICK ATTENTIONYes
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Support
- Overview
- SSO Payday Carnival June 2025
- features
- specifications
- Reviews
- Support
-
Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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Features
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
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Specifications
Size & Weight
WEIGHTApprox. 250g
General Features
HEADPHONE TYPEClosed, dynamic
DRIVER UNIT30mm
MAGNETNeodymium
IMPEDANCE (OHM)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
FREQUENCY RESPONSE4 Hz - 40,000 Hz (JEITA)
FREQUENCY RESPONSE (ACTIVE OPERATION)4 Hz - 40,000 Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
SENSITIVITIES (DB/MW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
VOLUME CONTROLTouch Sensor
CORD TYPESingle-sided (detachable)
CORD LENGTHapprox. 1.2m
PLUGGold-plated L-shaped stereo mini plug
INPUT(S)Stereo Mini Jack
WEARING STYLEOver Ear
DSEE ExtremeYes
PASSIVE OPERATIONYes
AMBIENT SOUND MODEYes
Battery
BATTERY CHARGE TIMEApprox. 3.5 hrs
BATTERY CHARGE METHODUSB
BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
BLUETOOTH® VERSIONBluetooth Specification Version5.2
EFFECTIVE RANGE10m
FREQUENCY RANGE2.4GHz band (2.4000GHz-2.4835GHz)
PROFILEA2DP, AVRCP, HFP, HSP
SUPPORTED AUDIO FORMAT(S)SBC, AAC, LDAC
SUPPORTED CONTENT PROTECTIONSCMS-T
Noise Cancelling
PERSONAL NC OPTIMIZERAuto NC Optimizer
ATMOSPHERIC PRESSURE OPTIMIZINGYes
AMBIENT SOUND MODEYes
QUICK ATTENTIONYes
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Support
- Overview
- SSO Payday Carnival June 2025
- features
- specifications
- Reviews
- Support
-
Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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Features
Industry-leading noise cancellation
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
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Specifications
Size & Weight
WeightApprox. 250g
General Features
Headphone TypeClosed, dynamic
Driver Unit30mm
MagnetNeodymium
Impedance (Ohm)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response4 Hz - 40,000 Hz (JEITA)
Frequency Response (Active Operation)4 Hz - 40,000 Hz
Frequency Response(Bluetooth® Communication)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
Sensitivities (dB/mW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
Volume ControlTouch Sensor
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEE ExtremeYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version5.2
Effective Range10m
Frequency Range2.4GHz band (2.4000GHz-2.4835GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC, LDAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Personal NC OptimizerAuto NC Optimizer
Atmospheric Pressure OptimizingYes
Ambient Sound ModeYes
Quick AttentionYes
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Support
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Overview
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Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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features
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Features
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
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specifications
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Specifications
Size & Weight
WEIGHTApprox. 250g
General Features
HEADPHONE TYPEClosed, dynamic
DRIVER UNIT30mm
MAGNETNeodymium
IMPEDANCE (OHM)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
FREQUENCY RESPONSE4 Hz - 40,000 Hz (JEITA)
FREQUENCY RESPONSE (ACTIVE OPERATION)4 Hz - 40,000 Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
SENSITIVITIES (DB/MW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
VOLUME CONTROLTouch Sensor
CORD TYPESingle-sided (detachable)
CORD LENGTHapprox. 1.2m
PLUGGold-plated L-shaped stereo mini plug
INPUT(S)Stereo Mini Jack
WEARING STYLEOver Ear
DSEE ExtremeYes
PASSIVE OPERATIONYes
AMBIENT SOUND MODEYes
Battery
BATTERY CHARGE TIMEApprox. 3.5 hrs
BATTERY CHARGE METHODUSB
BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
BLUETOOTH® VERSIONBluetooth Specification Version5.2
EFFECTIVE RANGE10m
FREQUENCY RANGE2.4GHz band (2.4000GHz-2.4835GHz)
PROFILEA2DP, AVRCP, HFP, HSP
SUPPORTED AUDIO FORMAT(S)SBC, AAC, LDAC
SUPPORTED CONTENT PROTECTIONSCMS-T
Noise Cancelling
PERSONAL NC OPTIMIZERAuto NC Optimizer
ATMOSPHERIC PRESSURE OPTIMIZINGYes
AMBIENT SOUND MODEYes
QUICK ATTENTIONYes
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Reviews
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Reviews
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Support
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Support
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Overview
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Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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features
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Features
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
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specifications
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Specifications
Size & Weight
WEIGHTApprox. 250g
General Features
HEADPHONE TYPEClosed, dynamic
DRIVER UNIT30mm
MAGNETNeodymium
IMPEDANCE (OHM)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
FREQUENCY RESPONSE4 Hz - 40,000 Hz (JEITA)
FREQUENCY RESPONSE (ACTIVE OPERATION)4 Hz - 40,000 Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
SENSITIVITIES (DB/MW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
VOLUME CONTROLTouch Sensor
CORD TYPESingle-sided (detachable)
CORD LENGTHapprox. 1.2m
PLUGGold-plated L-shaped stereo mini plug
INPUT(S)Stereo Mini Jack
WEARING STYLEOver Ear
DSEE ExtremeYes
PASSIVE OPERATIONYes
AMBIENT SOUND MODEYes
Battery
BATTERY CHARGE TIMEApprox. 3.5 hrs
BATTERY CHARGE METHODUSB
BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
BLUETOOTH® VERSIONBluetooth Specification Version5.2
EFFECTIVE RANGE10m
FREQUENCY RANGE2.4GHz band (2.4000GHz-2.4835GHz)
PROFILEA2DP, AVRCP, HFP, HSP
SUPPORTED AUDIO FORMAT(S)SBC, AAC, LDAC
SUPPORTED CONTENT PROTECTIONSCMS-T
Noise Cancelling
PERSONAL NC OPTIMIZERAuto NC Optimizer
ATMOSPHERIC PRESSURE OPTIMIZINGYes
AMBIENT SOUND MODEYes
QUICK ATTENTIONYes
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Reviews
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Reviews
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Support
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Support
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Overview
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Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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features
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Features
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
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specifications
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Specifications
Size & Weight
WEIGHTApprox. 250g
General Features
HEADPHONE TYPEClosed, dynamic
DRIVER UNIT30mm
MAGNETNeodymium
IMPEDANCE (OHM)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
FREQUENCY RESPONSE4 Hz - 40,000 Hz (JEITA)
FREQUENCY RESPONSE (ACTIVE OPERATION)4 Hz - 40,000 Hz
FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
SENSITIVITIES (DB/MW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
VOLUME CONTROLTouch Sensor
CORD TYPESingle-sided (detachable)
CORD LENGTHapprox. 1.2m
PLUGGold-plated L-shaped stereo mini plug
INPUT(S)Stereo Mini Jack
WEARING STYLEOver Ear
DSEE ExtremeYes
PASSIVE OPERATIONYes
AMBIENT SOUND MODEYes
Battery
BATTERY CHARGE TIMEApprox. 3.5 hrs
BATTERY CHARGE METHODUSB
BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
BLUETOOTH® VERSIONBluetooth Specification Version5.2
EFFECTIVE RANGE10m
FREQUENCY RANGE2.4GHz band (2.4000GHz-2.4835GHz)
PROFILEA2DP, AVRCP, HFP, HSP
SUPPORTED AUDIO FORMAT(S)SBC, AAC, LDAC
SUPPORTED CONTENT PROTECTIONSCMS-T
Noise Cancelling
PERSONAL NC OPTIMIZERAuto NC Optimizer
ATMOSPHERIC PRESSURE OPTIMIZINGYes
AMBIENT SOUND MODEYes
QUICK ATTENTIONYes
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Reviews
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Reviews
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Support
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Support
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Overview
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Overview
Our best noise cancelling gets even better
In collaboration with hitmaking K-Pop girl group Le SSERAFIM, the WH-1000XM5 noise cancelling headphones are now available in Smoky Pink.
As seen on the trendsetting members of LE SSERAFIM - KIM CHAEWON, SAKURA, HUH YUNJIN, KAZUHA, HONG EUNCHAE – this colour offers new ways to accessorise and complement your style with a pink tint and elegant undertones, making for a sound-enhancing fashion staple!
“The connection we have with our fans is everything, and we can’t wait for them to be able to experience our music with Sony’s awesome Smoky Pink 1000X headphones and earbuds,” said LE SSERAFIM.
The Smoky Pink colour is soft, sophisticated, with a powdery matte texture that boosts your style. This colour fits perfectly with LE SSERAFIM’s aesthetic and their newly unveiled partnership with Sony’s For The Music campaign.
See how these Sony noise cancelling headphones combine our best ever noise cancelling technology with superlative sound for a truly remarkable listening experience.
The best noise cancelling
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment
See what a difference noise cancelling can make
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.
1 = With noise
2 = Without noiseAll day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Effortless operation
Our smart features make it easier than ever to access and enjoy your entertainment throughout the day. For example, you can play music and control the volume without opening your phone by simply pressing a button on your headphones. It also detects when you speak and can temporarily stop the music. Operating these headphones is effortless and they will fit seamlessly into your life.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Quick access to your favourite music and soundscapes
A shortcut to your music with simple taps – with no need to touch your smartphone. You can enjoy your music in an effortless way.
Seamless music and audio notifications
Auto Play delivers music and audio notifications just when you need them. Music plays at your preferred timings, such as when you're putting your headphones on or starting to walk for a break, uplifting your mood effortlessly. Audio notification reminds you of all your important events, so your phone can stay safely in your pocket. Link with Spotify, Endel and Music apps 1 to get your favourite music and relaxing soundscapes. Auto Play app is in Beta, which means its features and experiences might be changed and improved.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Control with your voice
Get hands-free help – Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and collapse the case for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
Certified headphones for a personalised experience
With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.
A personal cinematic experience
With BRAVIA XR™ and Wireless Transmitter WLA-NS7.
Enjoy a thrilling Dolby Atmos® experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these headphones using the WLA-NS7 wireless transmitter.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when paired with BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV, your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
Accessibility
We believe technology should make the world more interactive, more creative, more entertaining, and more inclusive. By incorporating human-centric, inclusive design into our audio products, we deliver our Kando experience to all our users, regardless of age, ability or environment.
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SSO Payday Carnival June 2025
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SSO Payday Carnival June 2025
Terms and Conditions
SSO Payday Carnival
Sony (Malaysia) Sdn. Bhd. ("Sony") is responsible for this SSO Payday Carnival (“Campaign”).
Sony reserves the right to cancel or amend the Campaign and the terms and conditions of this Campaign (“Terms and Conditions”) at any time without prior notice. Any changes will be posted on the Site.
Qualifying Participants
1. The Campaign is open only to participants who are residents of Malaysia as at the date of participation. Participants who are below the age of 18 years old are required to obtain the consent of their parents or guardians to participate in this Campaign.
2. You warrant to indemnify Sony against any and all claims in relation to your participation of this Campaign and breach of its Terms and Conditions contained herein. Sony’s rights are hereby expressly reserved.
3. Employees of Sony and its affiliates, advertising and promotion agencies, retailers and dealers, promoters/shopfront staff under direct/indirect the employment of Sony together with their employees, and immediate family members and/or those living in the same household of each of the aforesaid persons are not eligible to participate in this Campaign.
4. Sony reserves the right to disqualify and/or exclude any entries from the Campaign, for any reason and for no reason, including without limitation, violation of any portion of these Terms and Conditions.
5. By accepting any prize, you (the “Customer”) are deemed to have agreed and accepted the following terms and conditions ("Terms and Conditions") of this Campaign.
Campaign Rules
1. This Campaign is applicable to purchases from Sony Store Online only. Purchases from physical stores and other third-party platforms are not eligible to this Campaign.
2. Campaign period is from 25th June – 30th June, 2025 (“Campaign Period”).
a) Purchase period* is from 25th June – 30th June, 2025(“Purchase Period”).
* Purchase date will be regarded as the date shown on the receipt regardless of delivery date or date of item received
3. Every RM 500 (the “Min Spend Amount”) spent on any Sony Product during the Purchase Period will entitle Customer to 1 entry into the Campaign.
4. The Min Spend Amount is the amount spent is after application of any vouchers and/or deduction of loyalty points.
5. Sony reserves the right to request proof of purchase or other evidence at any time to verify transactions, process returns, handle warranty claims, or for any other legitimate purpose.
Campaign Entries
1. By accepting any prize awarded as part of this Campaign you thereby (a) specifically authorize Sony to use and/or have third parties to use any information submitted by you in whole or in part, throughout the world, in perpetuity in or on any and all media, now known or hereafter devised, and alone or together or as part of other information, content and/or material of any kind or nature for the marketing purpose; (b) represents and warrants that all elements contained in the information submitted by you as part of this Campaign (i) is original to you or fully cleared for use as contemplated herein, (ii) does and will not, in any way, violate or breach any of the terms of any other agreement you may be a party to, (iii) is not unlawful information, infringes or violates any copyright or other right (including the image rights), (iv) does not contain libelous, tortuous, or the publication or sale of which will violate any federal or state statute or regulation, (iv) is not obscene or in any other manner unlawful, and (v) shall not require Sony to pay or incur any sums to any person or entity as a result of Sony’s use or exploitation of the same. You shall indemnify and hold harmless Sony and its affiliates from and against any claim, action, damage, loss and costs and expenses (including legal fees and professional fees) arising from or in connection with any breach of the foregoing.
2. Sony reserves the right to disqualify any Customer from participating in this Campaign in its sole and absolute discretion.
3. Acceptance of prizes shall constitute consent on the Customer’s part to allow the use by Sony of the Customer’s name, nickname, image, voice, likeness and/or the fact that the participant participated in the Campaign or won any prizes for editorial, advertising, promotional, marketing and/or other purposes without further notice or compensation, except where prohibited by law. Acceptance of any participation and/or prizes shall constitute a release and discharge of Sony and/or its authorized representatives by each Customer from any and all liability, claims, demands, causes of action, and/or damages which the Customer may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the participant as a result of the use and/or enjoyment of the Campaign or prizes, and/or (iii) any tax liabilities in relation to the Campaign, prizes and/or use or enjoyment of the same.
4. By accepting any prize you agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
Prizes
1. In the event that a Customer that has won a prize (a “Winner”) (i) does not respond to Sony within seven (7) days of being notified by Sony of his/her win; (ii) refuses to provide his/her name, address and contact information for the purpose of delivering the Prize; (iii) has breached any Terms and Conditions herein; or (iv) his/her entry is invalid for whatever reasons, his/her Prize will be forfeited and Sony shall be entitled to select another Winner.
2. In the event that any Winner is disqualified from the Campaign, Sony, at its sole discretion, may decide whether a replacement Winner should be selected. In this event, any further Winner will be selected on the same criteria as set out in the Terms and Conditions. Sony can repeat this process any number of times until it has selected a satisfactory Winner in accordance with these Terms and Conditions.
3. Sony’s decision for all Winners is final.
4. Sony has the final decision pertaining to any dispute on selection of Winner. Any appeals made including appeals to check the status of the Campaign entries, will not be entertained.
- Subject to the terms and conditions herein, the Winners of the Campaign shall receive the corresponding below listed prize(s):
[Winners] 1st Prize x 1
[Prize] PS5 Pro worth RM3,849
[Winners] 2nd Prize x 1
[Prize] ZV-1F worth RM2,599
[Winners] 3rd Prize x 1
[Prize] HT-X8500 worth RM1,599
[Winners] Consolation Prize x 20
[Prize] Mystery Gifts
6. Prizes are non-transferable and non-exchangeable for cash or kind, and is subject to availability. Sony reserves the right to replace any prize with items of similar value without prior notice.
- Acceptance of any prize shall constitute consent on the Winner's part to allow the use of the Winner's name, image, voice and/or likeness by Sony for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law. Acceptance of any prize shall constitute a release and discharge of Sony by each Winner from any and all liability, claims, demands, causes of action, and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to: (i) the Campaign, (ii) personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use and/or enjoyment of the prize, and/or (iii) any tax liabilities in relation to the Campaign, prize and/or use or enjoyment of the same.
- Results of all Winners will be announced on the following date on the Sony Store Online on 30 July 2025.
- Winners agree to be contacted by Sony or its authorized representatives to participate in public relations events tied to the Campaign to generate press coverage of the Campaign and the accessories range. This may include, but not be limited to, quotes given for inclusion in press releases and press conferences, interviews, etc.
- Sony reserves the right to withhold Prizes pending verification of the Winner’s compliance with the Terms and Conditions of the Campaign.
- Prizes will be delivered to Winners by post to the address as provided by the Winners to Sony. Sony will not be liable for any loss and/or failure to deliver once the Prizes are handed to postage company and shall not be responsible to replace the Prize for the affected Winner.
- Where applicable, prizes not collected within 4 weeks from the date of notification for collection shall be disposed of at Sony’s sole discretion. Sony’s decision regarding the award of all prizes, and/or in every situation including any not covered in these Terms and Conditions, shall be final and binding on all participants in the Campaign, and no queries, themes or appeals may be made or entertained regarding Sony’s decision on the same. The receipt by any Winner of any prize under this Campaign is conditional upon compliance with any and all applicable laws, rules and regulations.
Liabilities
1. Sony cannot accept any responsibility for any damage, loss, injury or disappointment whatsoever suffered by any person as a result of this Campaign. Sony does not accept any liability for any damages suffered by you, or any other persons, arising from and/or as a result of your participation in this Campaign. By accepting any prize, you indemnify and hold Sony harmless against all claims arising from and/or in connection with your participation in this Campaign.
2. By accepting the prize, you agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against Sony, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the Campaign and acceptance of any prize, including without limitation, personal injuries, death and property damage.
Use of Personal Information
1. All information, including personal information (“Information”) submitted or known to Sony and/or its affiliates in connection with this Campaign will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Sony at https://www.sony-asia.com/microsite/privacypolicy/my/ (“Privacy Policy”).
2. In addition to those stipulated in the Privacy Policy, by accepting any prize, you agree:
(a) to the use of the Information, without compensation, for Sony’s promotional and marketing purposes; and
(b) to the use of the Information, without compensation, for the purpose of administration in relation to the Campaign.
Miscellaneous
1. Sony reserves the right, in its sole discretion, to terminate or suspend this Campaign without any liability to you should there be unforeseeable events which in Sony’s absolute opinion may jeopardize the process of the Campaign.
2. Sony reserves the right to amend/change the Terms and Conditions without any liability to the participants.
3. In the event of disputes regarding the Campaign or the Terms and Conditions of the Campaign, Sony shall have the right to make the final decision.
4. The Terms and Conditions of this Campaign shall be governed by and construed in accordance with the laws of Malaysia.
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features
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Features
Industry-leading noise cancellation
From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Incomparable noise cancelling
Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Superlative sound, engineered to perfection
The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.
Enjoy High-Resolution Audio with and without wires
The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.
Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.
Industry-leading call quality
Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you’ll always hear and be heard clearly.
Multiple microphones, focused on your voice
Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].
All day comfort with a noiseless design
These lightweight headphones are beautifully finished in newly developed “Soft fit leather”. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite café, and tailors sound to suit the situation.
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
Instant pause. Instant play.
Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.
Quick access to your favourite music
With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps – no need to touch your smartphone.
Control with your voice
Get hands-free help – Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get notifications, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.
Listen safely with Sony | Headphones Connect app
Check how safely you’re listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.
Multipoint connection
For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.
Find your headphones with Fast Pair
The WH-1000XM5 supports Google’s helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google’s Find My Device app on your smartphone.
Easy pairing with your computer
Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.
Everything’s at your fingertips
The WH-1000XM5 headphones feature intuitive touch control settings – for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.
Collapsible case, saves space
Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.
What’s in the box
Open up the packaging of your WH-1000XM5 headphones and you’ll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.
Better for the environment
There’s no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a ‘Made to be Remade’ philosophy that’s more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.
So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.
360 Spatial Sound Personalizer
With the Sony | 360 Spatial Sound Personalizer app, you’ll enjoy a sound experience that’s optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.
Dolby Atmos Experience
With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.
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specifications
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Specifications
Size & Weight
WeightApprox. 250g
General Features
Headphone TypeClosed, dynamic
Driver Unit30mm
MagnetNeodymium
Impedance (Ohm)48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
Frequency Response4 Hz - 40,000 Hz (JEITA)
Frequency Response (Active Operation)4 Hz - 40,000 Hz
Frequency Response(Bluetooth® Communication)20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)
Sensitivities (dB/mW)102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
Volume ControlTouch Sensor
Cord TypeSingle-sided (detachable)
Cord Lengthapprox. 1.2m
PlugGold-plated L-shaped stereo mini plug
Input(s)Stereo Mini Jack
Wearing StyleOver Ear
DSEE ExtremeYes
Passive OperationYes
AMBIENT SOUND MODEYes
Battery
Battery Charge TimeApprox. 3.5 hrs
Battery Charge MethodUSB
Battery Life(continuous music playback time)Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)
BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)
Bluetooth® Specification
Bluetooth® versionBluetooth Specification Version5.2
Effective Range10m
Frequency Range2.4GHz band (2.4000GHz-2.4835GHz)
ProfileA2DP, AVRCP, HFP, HSP
Supported Audio Format(s)SBC, AAC, LDAC
Supported Content ProtectionSCMS-T
Noise Cancelling
Personal NC OptimizerAuto NC Optimizer
Atmospheric Pressure OptimizingYes
Ambient Sound ModeYes
Quick AttentionYes
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Reviews
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Reviews
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Support
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Support
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